Q&P TAX SERVICE

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Bellwood Tax Professional Joann Pittman-woodard

Joann Pittman-woodard is a tax preparer based in Bellwood, IL. Joann Pittman-woodard can assist you with your tax return preparation and planning needs.

Additional Information

HQ Location

2407 St Charles Rd Bellwood, IL 60104

Service Lines

Tax Preparation

Tax Planning

Q&P TAX SERVICE Reviews

★ ★ ★ ★ ★

1 reviews

★ ★ ★ ★ ★

1.2 07/30/2021

My familyfriends have known Joann Pittman-Woodard at QampP Tax Service for many years from religious service. It was natural to support and get a consultation from a black-owned religious professional, but that was that an extremely bad and time-consuming experience that still haunts me today with the IRS.On or around July 28, 2020, I was referred to reached out to Joann W. to chat and schedule an appointment. She accepted and openly stated that she would confidently prepare my taxes as a result of saving moneytime, and getting back a refund, even if I had not filed the prior year before. She mentioned that it will not be a problem at all.On or around August 8, 2020, at the scheduled time, I arrived. She mentioned she was finishing up with another client. I waited patiently with my documents W2, tax forms, receipts, etc. for 20-25 minutes. This drew the first red flag at a time of year that is not busy for tax professionals, but without assuming and being respectful, I remained patient.After finally finishing my taxes, she reiterated everything she stated over the phone once more and took a pen to point at figures printed on a stack of tax formsagreements. She said:THIS IS WHAT YOU WILL GET BACK AND THIS IS WHAT YOU PAY ME.As a sign of respect for her time though my time was not respected when I arrived, I respectfully said ok. I packed up and paid her upfront instead of her taking her fees from the tax refund later.ABOUT THREE MONTHS PASSED November 2020, and I received no payments to my account and followups from the IRS. I sent those follow-ups via email and text to Joann and got no response. I called every two days after but still got no response. Time went by so far that I had to involve my familyfriends.She spoke with them and they let her know to simply, communicate. She told them that I should try calling again in the evening after normal business hours though I have calledtexted multiple times a day. We finally speak a week later and she unprofessionally attempts to express how upset she is with me as if she paid for my services.Respectfully, I explained that I still did not receive anything and still rely on her service. I knew it would not benefit me to meet her unprofessional tone. I remained amicable and continued to try to create a more productive conversation. She continued to attempt to raise her voice and use condescending language, though my tone and choice of words remained respectful seeing she was referred to me by a religious familyfriend. That call ended with her saying she will follow back up with me within a week after speaking with the IRS once more.ABOUT SIX MONTHS PASSED January 2021, she had not gotten back to me and I reached out. She then had the lighter skin woman who sits in front of her answer the phone for about a week straight once every two days. She kept saying, I will take a message and she will contact you back later in the day. Still no call back via email, nor phone.ABOUT NINE MONTHS PASSED March 2021, she still has not gotten back to me and I reached out. Again, she then had the lighter skin woman who sits in front of her answer the phone for about a week straight once every two days. At this point, she's ignoring me, but I continue to receive letters from the IRS as I try to figure something out that I paid her for.IT'S NOW ONE YEAR JULY 30, 2021, she still has not gotten back to me and I reached out via email, text, and phone. She has answered calls from others but prefers to be negligent and unprofessional.We do not suggest attending QampP Tax Service, nor work with Joann Pittman-Woodard and hertheir staff. Unfortunately, it was an even worse 2020-2021 pandemic at a time people are being laid off and dismissed from work.I am still trying to receive my refund and a call and solution from her until this day. -J

Shua J.

Bellwood, Illinois

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Bellwood Tax Professional Joann Pittman-woodard

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